Nicholls & Clarke plan future growth with support from Sunrise Software
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Service Management software company, Sunrise Software, today announced that leading building materials and retail group, Nicholls & Clarke, has become the latest company to implement its IT Service Management software, Sunrise ITSM.
Underpinning the group’s impressive ITIL and ITSM best practice approach, Sunrise ITSM will enable the business to enhance IT and customer service, supporting its 550 strong workforce and gaining business insights at Board level.
The Nicholls & Clarke Group is a business dedicated to the manufacturing, distribution and retailing of quality building products. With 24 UK locations and over 550 employees to support, effective support infrastructure was something of a challenge to Narendra Joshi, Head of IT. “Previously we used a home grown Service Desk system” explains Narendra, “However, in an ITIL compliant environment like ours, where all IT staff are ITIL trained, we felt that we needed to make the investment in a platform that would rise to meet our operational standards and grow with us into the future.”
Following a comprehensive market review, Nicholls & Clark selected Sunrise Software for its technology, its people and for the company’s pragmatic and understated approach. “We liked the flexibility that the software platform’s modular approach presented to us,” adds Joshi. “It means that we can take a phased approach and grow across the business. The browser based interface is ideal for our environment and, coupled with the software’s integration with social media, showed Sunrise to be a really forward thinking company.”
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Cemfree wins Skanska's Supply Chain Green Solutions award
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Skanska UK, the world’s leading construction group, has awarded this year’s coveted Supply Chain Green Solutions Awards to Cemfree, the first truly sustainable, structural concrete.
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Willerby Landscapes receive the BALI Grand Award for a record fifth time
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At the 38th BALI National Landscape Awards on 5th December, BALI Registered Contractor Willerby Landscapes took the Grand Award for a record fifth time. This unprecedented achievement comes at the height of Willerby’s professional reputation and recognises their work to take the Queen Elizabeth Olympic Park, South Park Plaza into legacy.
Read more: Willerby Landscapes receive the BALI Grand Award for a record fifth time
Catsurveys introduces rapid vehicle-based MGPR innovation
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New mobile ground penetrating radar (MGPR) from Catsurveys Group Ltd is challenging traditional approaches to utilities and other subsurface surveying, saving time and improving accuracy. Catsurveys’ MGPR is an innovative geo-referencing system and unique synchronisation process enabling the combining of data generated using a vehicle towed MGPR system and a Global Positioning System (GPS) for maximum accuracy and detail.
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NASC support UKCG's 'open doors weekend' campaign
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The NASC is supporting the 2015 ‘Open Doors Weekend’campaign, organised by the UK Contractors Group (UKCG), the Scottish Contractors Group (SCG), the Construction Industry Training Board (CITB) and Sector Skills Council, the Chartered Institute of Building (CIOB) and the Considerate Constructors Scheme (CCS).
Read more: NASC support UKCG's 'open doors weekend' campaign