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Last updateWed, 23 Jan 2019 9am

Obart Pumps assigns DX Delivery as their main delivery solution

Like any business that delivers a product, the supply chain is the lifeline of the sales process. Without it, customers do not receive their purchases. 

In today's competitive world, markets are saturated with competition, all striving to make as much money, as quickly as possible with reduced investment.

Simon Baldock, Finance Director of Obart Pumps said "At Obart Pumps, we take the sales process very seriously. From the moment a customer calls, through to delivery, we strive to give our customers a world-class service, and that's what keeps our customers coming back. In the past, we have struggled to find the right delivery solution. The unreliability of service levels, bad customer service and most importantly, parcels missing or damaged whilst on route. Add to this a slow claims process and this makes for a very frustrating situation and damage to our brand".

"DX seemed to be the right choice moving forward. They have over 40 years in business, a reliable delivery process and are very much customer focussed”.

Obart Pumps delivers over 2,000 products a month nationwide, with numbers increasing month on month they value their new relationship with DX Delivery as will their customers.

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